NANA is aware that one of the smaller participants in the Newsagency insurance market is placing insurance policies in a manner which may result in Newsagents facing increased costs as these arrangements potentially charge 2 sets of service and agency fees. The question also arises, who is going to deal with a claim if two […]
NANA has intervened on behalf of a Member Newsagent to secure an Opal terminal for their Newsagency. The recently purchased business has historically provided Opal card transaction services but the terminals were lost when the previous business owner cancelled the account prior to the transfer of the business.
NANA recently intervened on behalf of a Member who was being requested by NSW Lotteries to install and upgrade to the latest retail image. In discussions with the Member, it was clear to NANA that there were problems with the requirement to do the upgrade at the time programmed by NSW Lotteries.
Just because you receive a breach notice from Tatts Group Lotteries/NSW Lotteries Corporation either because of a site survey or due to some other reason, it doesn’t mean the breach notice should go unchallenged.
When evaluating your insurance costs, it is a good idea to make sure your broker is placing your insurance policies direct with the underwriter rather than via another broker. If your broker is placing your policy via another broker, rather than direct with the underwriter, you can end up being charged for two sets of […]
Quite a few Newsagents have been subject to scams perpetrated via the epay system. These can be costly. The scams are not always covered by
NANA recently surveyed Members on their attitudes toward their GNS levy balance. Not surprisingly, the overwhelming response from Members is that
The application of overtime rates to casual employees has been confirmed by the Fair Work Commission.
NANA is aware that some area sales managers with News Corp have approached Newsagents, either by email or at face-to-face meetings, requesting the supply of a range of information which includes: Personal and contact details of delivery drivers Delivery run sheets Newsagent direct account customer information Subagent information Newsagents are being asked to supply the […]
Whilst the NANA office will be closed over the Christmas and New Year holiday period from 22 December and will reopen on 3 January, Members will still be able to contact NANA by phone on 1300 113 044 or by email to email@example.com.