NANA has been working with Members who have received a less than a 100 per cent result for the Fair Work component of recent site surveys. Even the smallest negative result can mean a lot of work, time and effort to resolve the demands that NSW Lotteries/Tatts/Tabcorp make in their follow up.
NANA regularly assists Members review complex invoices, particularly for magazine and newspaper supplies. Not surprisingly, NANA detects errors which when corrected often lead to substantial adjustments in the Newsagent’s favour.
NANA has hit the road and is now undertaking regular visits to Member Newsagents across NSW and ACT. Most recently we have visited the Southern Highlands of NSW, Goulburn, Gundagai, Canberra Narrandera, Griffith, Junee, Henty and later this week we will be in Bathurst. Alan Price is conducting the majority of visits, and has reported that the feedback […]
NANA has admitted more than 40 new or returning Members in recent months. This increase in NANA membership is encouraging, and demonstrates that NANA is well regarded as a Member focused and solutions oriented organisation. The membership growth is against the trend of contraction in the industry. Many new Members have resigned from other associations, explaining […]
Members are calling for assistance with a number of notifications being issued to Newsagents related to proposed additional NSW Lotteries outlets in their area; both full Lotteries and ISI only outlets.
Sometimes things don’t go to plan and a customer may have a problem with a product or service they purchased from your business. Under the Australian Consumer Law, consumers have a set of consumer guarantees when purchasing products or services that can’t be excluded, modified or limited by contract. If a product you have sold doesn’t meet […]
Newsagents who employ fewer than 20 employees will be forced to comply with the ATO’s single touch payroll (STP) requirements from 1 July this year. Last year NANA raised concerns with the ATO that smaller Newsagents were not ready to digitise their systems.
Tabcorp has delivered its first half results reporting a strong performance driven by digital growth and game innovation, including bigger and more frequent Powerball jackpots. Revenues from lotteries and keno were up 18.1 per cent. Digital turnover was up 63.5 per cent, now representing 21.5 per cent of total lotteries turnover, while retail turnover grew 11 […]
The results are filtering through on the first round of Tabcorp’s site surveys including questions about Fair Work compliance. The extra set of questions take about 2 minutes to complete but the results can cost you a lot more when it comes to dealing with the follow up with Tabcorp.
NANA has been working with a group of Members who are faced with a proposal for a new Instant Scratch It (ISI) only outlet within close proximity to existing Newsagency lotteries outlets. Tabcorp are considering an application for an ISI only outlet in a tobacconist which is located 23 metres from the existing lotteries outlet […]