Nine responds to NANA’s concerns over Siteview technology – but not to NANA directly

In a letter dated 19 January 2021, but not posted until sometime after 8.25pm on 20th January 2021 to Nine’s Fairfax Connect website, Nine has addressed some of the concerns raised by NANA over the introduction of Siteview technology in some Newsagencies in NSW (and Victoria).

NANA pushes Tyro to come up with compensation package

The most recent update from Tyro on the outage of EFTPOS terminals is more than 3 days old. NANA continues to receive reports from Members that Tyro terminals are going down, three weeks after the initial problems surfaced.

NANA finalises partnership with Australian Cyber Security Centre

NANA has finalised its formal partner relationship with the ACSC. The partnership will deliver a range of benefits to NANA and its Members including: access to and shared timely and often sensitive information through the Joint Cyber Security Centre Program, such as cyber threat intelligence and what Newsagents can do in response to cyber threats, […]

New wage rates – 1 February 2021

The General Retail Industry Award 2020 has been updated to reflect the 1.75% increase in wages which flows from the June 2020 Annual Wage Review decision. The increase was delayed due to the impacts of COVID-19 on the retail sector.

NSW Lotteries/Tabcorp Terminal Connect trial continues to find system problems

Back in late December 2020 NSW Lotteries/Tabcorp advised an update on its Terminal Connect trial on Retailers Web. If you missed it, her is what they had to say:

NSW Premier off the mark over vaccination “common sense” comments

NSW Premier Gladys Berejiklian has recently commented that “common sense” should apply when it comes to how vaccination requirements should be handled in the workplace, whether employers will be able to require employees to be vaccinated against COVID-19 and if businesses can refuse access to customers who cannot demonstrate they have been vaccinated. Unfortunately “common […]

Prompt and efficient services when it comes to insurance claims – action more important than promises

Newspack Insurance, a wholly owned insurance brokerage owned by NANA, provides excellent policy coverage and service when it comes to claims. Just this week Newspack Insurance was notified of a claim by a Newsagent who had suffered a break in with cash stolen and malicious damage caused and the claim was promptly settled in 19 […]

Tyro outage continues despite management statements

NANA has been keenly watching the impact of the Tyro terminal outage experienced by many Newsagents over the past 2+ weeks. According to Tyro, there are still retailers who have not had their Tyro terminals updated to overcome the “bricking” issue which arose over software problems.

Upcoming Award rate changes – new schedules to be issued

The next change to wage rates under the General Retail Industry Award 2020 is scheduled for the first full pay period to commence on or after 1 February 2021. The change will see an increase of 1.75% across the board. This increase is the delayed 1 July 2020 annual wage review increase which was delayed due […]

NANA contributes to COSBOA review of Government engagement with small business over COVID-19

NANA has recently participated in a lengthy review of Federal, State and Territory government engagement and consultations with small businesses and organisations over COVID-19 policy changes, travel restrictions, lockdowns, financial support, etc. The review and research project is being conducted by the Council of Small Business Organisations Australia (COSBOA). NANA is an active member of COSBOA […]