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Have you received an AMBER or RED Rating from a self-assessment site survey or a breach notice from New South Wales Lotteries? NANA wants to hear from you

11/24/2021

Have you received an AMBER or RED Rating from a self-assessment site survey or a breach notice from New South Wales Lotteries? NANA wants to hear from you

NANA is investigating the outcomes of self-assessment site surveys conducted by Newsagents at the direction of New South Wales Lotteries Corporation Pty Ltd.
  
NANA is concerned there may be limitations on the use of self-assessment site surveys for the purposes of establishing a compliance rating – GREEN, AMBER or RED and whether breach notices issued by the franchisor following a self-assessment site survey can be sustained. Breach notices cause Newsagents to be rated RED.
Without going into the technicalities, NANA has written to the franchisor advising our view that there are likely to be problems with reducing Newsagents lotteries income based on self-assessment site surveys. That correspondence has been acknowledged and is now under consideration.
If you have had an adverse outcome from a self-assessment site survey or you have been issued a breach notice following a self-assessment site survey we strongly recommend you contact NANA now by phone on 1300 113 044 or by email to nana@nana.com.au. NANA will deal with all contacts on a confidential basis and will not act unless authorised by the individual Newsagent.