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New South Wales Lotteries Pty Ltd released a User Guide and set of FAQs about Terminal Connect back in April 2021. The hype around Terminal Connect at the time and since gave Newsagents hope they would be able to produce an accurate transaction slip through their POS systems. Six months on, it is clear the system does not work correctly when it comes to recording all ISI transactions on a transaction slip produced through all POS systems which are part of the Terminal Connect project.
NANA knows the system does not work the way Newsagents anticipated.