A Victorian based insurance broker chasing business from Newsagents is offering what NANA believes to be substandard business pack styled insurance products which do not meet the usual minimum requirements placed on Newsagents under standard lease conditions, appropriate coverage for cash – especially related to lotteries takings and public liability coverage.
Alan Price, NANA’s Membership Manager has spent the week on the road visiting Members and other Newsagents on the south coast of NSW. His schedule includes visits to Newsagents on Saturday and Sunday to meet the availability of Newsagents at times which suit them. Meetings with Members usually go for at least 2 hours and […]
The latest statement from NSW Lotteries appearing on the Retailers Facebook page on 15 October clearly demonstrates that their procedures for servicing and replacing parts for DigiPOS setups are inadequate.
Being on the receiving end of an investigation from the Fair Work Ombudsman or from Tabcorp/NSW Lotteries over their Fair Work compliance program can be daunting. NANA often assists Members in a confidential, non-judgemental manner through these investigations. In all recent cases NANA Members have expressed strong thanks for the support they have received from NANA. […]
NANA often works with Members seeking a review from Tabcorp/NSW Lotteries of a breach or critical non-compliance notice. Breach notices now have a dramatic impact on remuneration. Sometimes the cause of the breach notice being issued tracks back to a site survey and the performance of the site surveyor. NANA has successfully worked with Members […]
Epay Australia have announced changes to their service commencing 1 November 2019, which sees an increase to:
NANA is working with Tabcorp/NSW Lotteries to overcome the delays in having DigiPOS set ups repaired. Delays of up to 4 weeks have been reported and a blank screen does nothing for the look of the outlet.
NANA is proud of the high levels of service provided by Newspack Insurance to Newsagents not only in NSW and ACT, but also nationally. We are fortunate to have Tania Treacy as the Newspack Insurance account manager. Tania has been helping Newsagents for more than 13 years, providing insurance solutions and promptly dealing with claims. Newspack […]
The General Retail Industry Award 2010, the Award which covers most Newsagencies, provides the Award and NES must be available to employees: “The employer must ensure that copies of this award and the NES are easily available to all employees to whom they apply either on a noticeboard or other prominent location which is conveniently […]
With the frequency of announcements regarding changes to the lotteries system flowing from the introduction of Omni Channel to NSW and ACT, Tabcorp/NSW Lotteries is regularly posting “Important News” on Retailers Web. There have been 4 important announcements this week alone.