NANA continues to work with Newsagent Members in the Mid and North Coast regions of NSW and with publishers and distributors to improve the logistics around primary distribution of newspapers, magazines and associated products. Whilst some improvements in delivery times and reliability have been achieved in the North Coast region, there are still delays in […]
NANA has been working with a broad range of Members in the mid North coast through to the North coast regions of NSW to get a better deal on primary distribution of newspapers and magazines from News Corp Australia.
Newsagents across NSW have this week suffered abysmal delivery performance on newspapers and magazines due to News Corp Australia’s inability to ensure the contractors they use are reliable, knowledgeable and capable of delivering newspapers and magazines to Newsagents on time and in full.
IPS has announced that qualifying Newsagents can now participate in a no physical returns (NPR) program. NANA considers the action by IPS to be a positive move as it will reduce the costs associated with sending returns to IPS.
NANA has been regularly in contact with Nine Publishing to establish the extent of the systems limitations caused by the cyber attack the publisher suffered last weekend. Many of the normal systems including those which interface with Newsagents remain inaccessible and Nine is having to develop work-arounds wherever they can.
On 10 December News Corp Australia advised Newsagents (but not all) in the mid and central west of NSW of a change to the primary distribution network. They said there may be some teething issues. That was an understatement and News Corp Australia severely underestimated the dislocation their changes to delivery contractors would cause. Since day […]
NANA has reported over recent weeks that the delivery of ISI products via NSW Lotteries/Tabcorp’s delivery contractor StarTrack have been delayed in certain areas. On-time deliveries are best described as patchy. Whilst some improvement in areas previously suffering from unacceptable delivery delays have improved, instances of delayed deliveries are still being reported to NANA.
Newsagents, especially on the NSW Central Coast have experienced 62% on-time delivery failure rates associated with ISI stock deliveries. Tabcorp/NSW Lotteries changed delivery contractor to StarTrack and ever since on time delivery performance has deteriorated.
News Corp Australia is again fiddling with logistics arrangements for primary newspaper deliveries to Newsagents. This time the area where changes have been made are in the Central West of NSW. Some Newsagents are reporting they are not receiving newspaper deliveries from News Corp Australia’s contractor at all. In other cases deliveries to Newsagents are so […]
NANA has raised its concerns over cost and safety implications which arise over News Corp Australia’s announcement that the 5 November 2020 editions will be delayed by 2 hours.