On 10 December News Corp Australia advised Newsagents (but not all) in the mid and central west of NSW of a change to the primary distribution network. They said there may be some teething issues. That was an understatement and News Corp Australia severely underestimated the dislocation their changes to delivery contractors would cause. Since day […]
NANA has reported over recent weeks that the delivery of ISI products via NSW Lotteries/Tabcorp’s delivery contractor StarTrack have been delayed in certain areas. On-time deliveries are best described as patchy. Whilst some improvement in areas previously suffering from unacceptable delivery delays have improved, instances of delayed deliveries are still being reported to NANA.
Newsagents, especially on the NSW Central Coast have experienced 62% on-time delivery failure rates associated with ISI stock deliveries. Tabcorp/NSW Lotteries changed delivery contractor to StarTrack and ever since on time delivery performance has deteriorated.
News Corp Australia is again fiddling with logistics arrangements for primary newspaper deliveries to Newsagents. This time the area where changes have been made are in the Central West of NSW. Some Newsagents are reporting they are not receiving newspaper deliveries from News Corp Australia’s contractor at all. In other cases deliveries to Newsagents are so […]
NANA has raised its concerns over cost and safety implications which arise over News Corp Australia’s announcement that the 5 November 2020 editions will be delayed by 2 hours.
NANA has worked with News Corp Australia, NINE and Ovato to review and improve the primary distribution delivery performance in South West NSW. Whilst there has been an improvement and re-organisation which has led to better delivery times for Newsagents, the situation is still under regular review.