Nine Priority Care program an overreach

NANA has been notified of a new system developed by Nine Publishing designed to “assist newsagents and distributors to identify repeated subscriber delivery issues”. NANA believes the new Priority Care program is an overreach and the expectation that a delivery driver must get out of their vehicle and take a photograph (exactly of what is […]

Newsagents need to take service restrictions into account in planning staff needs over Christmas/New Year period

Different suppliers to Newsagencies are advising of restrictions to deliveries and service support over the Christmas/New Year period. For example, Are Direct has announced it will not be delivering on 23 December. All of their other delivery dates appear to be scheduled as normal. Newspaper publishers have advised Newsagents of changes to production schedules for […]

Are Media cause confusion over rationalisation of agreements

Are Media distributed a notification to Newsagents on Wednesday which on the face of it was an attempt to clarify the rationalisation of different agreements which applied to Newsagents. The text of the email from Jane McIllhatton appears below.

News Corp Australia DT editor offers excuses for poor delivery performance

Radio network 2GB has been running a minor campaign in recent days against the poor delivery performance of News Corp Australia and its contractors. On Wednesday morning this week, Daily Telegraph editor Ben English fronted the Ben Fordham program and offered a bunch of “the dog ate my homework” excuses for why News Corp Australia’s […]

IPS back down on offensive message to Newsagents after NANA intervention

IPS distributed a broadcast email to Newsagents on 15 October 2021 concerning accounts matters. Inexplicably, the email included an implied threat of legal action in respect to the payment of accounts. The implied threat was a rather heavy handed approach considering the accounts referred to in the IPS email were not due for another […]

NANA steps in to save newspaper deliveries in NSW North

Earlier in the year Mungindi Newsagency received advice from News Corp Australia that due to costs associated with distribution out of Queensland, all supplies delivered by News Corp Australia logistics would cease (News Corp Australia is the primary distributor for News Corp, Nine Publications, Ovato, including Market Hub, ACM, IPS and Wrapaway). Mungindi Newsagency contacted […]

Delays in ISI deliveries impact Newsagents in lead up to Father’s Day

NSW Lotteries has been open about delays in delivering instant scratch its caused by difficulties faced by their contractor at the supplies warehouse and distribution centre. These delays present two problems for Newsagents – lost sales due to a lack of stock and the possibility of an adverse site survey outcome due to not stocking […]

Slight improvement in Mid and North Coast deliveries – improvements still required

NANA continues to work with Newsagent Members in the Mid and North Coast regions of NSW and with publishers and distributors to improve the logistics around primary distribution of newspapers, magazines and associated products. Whilst some improvements in delivery times and reliability have been achieved in the North Coast region, there are still delays in […]

Mid North and North coast NSW distribution issues continue – some improvement

NANA has been working with a broad range of Members in the mid North coast through to the North coast regions of NSW to get a better deal on primary distribution of newspapers and magazines from News Corp Australia.

Is News Corp Australia determined to ruin Newsagency businesses?

Newsagents across NSW have this week suffered abysmal delivery performance on newspapers and magazines due to News Corp Australia’s inability to ensure the contractors they use are reliable, knowledgeable and capable of delivering newspapers and magazines to Newsagents on time and in full.

Deliveries