Tyro outage drains Newsagents of cash – escalated to Small Business Commissioner, Australian Financial Complaints Authority and ASBFEO

NANA is well aware of the major problems being created for Newsagents by the outage that has impacted some Tyro EFTPOS terminals. The problems first came to light on 5 January 2021 and 8 days later some Newsagents and other retailers are still without operating EFTPOS terminals.

JobMaker hiring credit details still not available

The administrative arrangements following the announcement by the federal government as part of this year’s Budget that the JobMaker hiring credit will be available to employers such as Newsagents have yet to be finalised.

More recoveries for Newsagents from slow paying service stations

NANA continues to work with Members who have identified severe problems with slow payments from service stations for stock provided under a sub-agency basis. In the most recent cases, NANA has worked with Members to identify and then get more than $7,500 processed and paid.

NSW Government partners with the Commonwealth to give workers without leave entitlements access to the Pandemic Leave Disaster Payment arrangements

The NSW government announced on 20 September that under the arrangement, any NSW worker who has no leave entitlements will be eligible for a one-off $1500 payment for each 14 day period that they are directed by NSW Health to self-isolate or quarantine, or during which they are caring for someone with COVID-19. This includes […]

Exercise caution with payroll software

NANA is working with Members who are experiencing problems with the limitations of Deputy time keeping and payroll software. NANA has identified circumstances in which the software incorrectly calculates overtime and applies overtime rates in circumstances where standard ordinary time rates should apply. In each instance where this occurs, the Newsagent has to manually check […]

Tracking Hubbed payments

It is not news that payments from Hubbed for parcel collection services through Newsagents have been slow with several months’ worth of payments due to Newsagents still outstanding. When dealing with a number of NANA Members over the late payment issue, there has been some difficulty at the Newsagent end identifying payments that have been […]

Outstanding service station accounts – more recovered for NANA Members

There is no secret attached to the often poor account payment performance of some chain service station operators when it comes to paying their accounts due to Newsagents.

Parcels fail to deliver for Newsagents

The proponents of two of the over the counter and locker parcel delivery systems are failing Newsagents by continually paying late or not at all. Nparcel, run by VANA and NLNA is continually delaying payments to Newsagents for parcels handled. The regular late payments are a breach of the agreement with Newsagents and does nothing […]

More cases of service stations slow payments

In what is developing into a common problem, more reports are being received by NANA of substantially slow payments by branded service stations of invoices from Newsagents. NANA continues to work with Members to get payment and to work with the branded service station chains to improve their payment systems.

Payments