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Is it time to dump epay?

05/06/2020

Is it time to dump epay?

In October 2019 epay advised of reviewed monthly charges to users of their epay system, via their dedicated Verifone Terminal. The changes came into operation commencing November 2019:
•   A $50 (ex GST) terminal rental charge if $2,500 face value worth of product is not sold each month, and
•   An $11 (ex GST) charge for consumables

Note: an epay 4G terminal may be used, instead of the Verifone terminal, where the rental fee is $35 (ex GST) with the same transaction conditions as above.

Since then, NANA has received a number of inquiries about the charges (which are within the scope of the epay agreement in terms of their ability to review and adjust charges).