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In October 2019 epay advised of reviewed monthly charges to users of their epay system, via their dedicated Verifone Terminal. The changes came into operation commencing November 2019:
•   A $50 (ex GST) terminal rental charge if $2,500 face value worth of product is not sold each month, and
•   An $11 (ex GST) charge for consumables

Note: an epay 4G terminal may be used, instead of the Verifone terminal, where the rental fee is $35 (ex GST) with the same transaction conditions as above.

Since then, NANA has received a number of inquiries about the charges (which are within the scope of the epay agreement in terms of their ability to review and adjust charges).