Skip to main content

Epay sent emails on 23 June 2020 to some Newsagents concerning claimed uncharged sales which go back as far as January 2019. The claims only relate to purchases of Opal top ups. The emails also stated the advice sent to Newsagents was the result of an inquiry to epay. This statement is incorrect as the claimed back charges arise due to epay’s in-house auditing processes and not because Newsagents made inquiries.